Customer Service

We will do our utmost to satisfy our customers.

Exceptional Customer Service

Customer Service to you is our absolute priority.

On top of that, it’s personal and face-to-face. We are a family business and our customer trust has been nurtured up over many years and we only want this to grow.

All our global customer contact team; directors, client service and business development, are experts in the metal casting sector. We constantly travel to meet and listen carefully to our all customers, then work directly with our factory teams so they really understand our customer requirements.

We are problem solvers. Not only will we meet your specifications but can work with you on challenges or will also come up with improved solutions if possible.

We go the extra mile to ensure we deliver quality, on time and on budget. If anything goes wrong, we fix it.

“What motivates me at Glenmar is developing products that really satisfy and assist our customers. I love it when they tell me that Glenmar has given them an advantage that helped to grow their business. That’s when I know that we really are doing our job properly.”

Tim Worsam – Director of Sales and Marketing and Co-owner Glenmar Industries

Phil KarslakeCustomer service